Frequently Asked Questions
The following frequently asked questions should help find the answers you need to get started!
How long is the 4 hour BDI course?
The BDI course is 4 hours.
How long is the Parenting Course?
The parenting course is 4 hours.
How long is the 4 hour First Time Driver Course?
The First Time Driver Course is 4 hours.
How long is the 8 hour course?
The 8 hour course is 8 hours.
How long is the 12 hour course?
The 12hr course is 12 hours.
How long is the New York Defensive Driving Course?
The New York Defensive Driving Course is 6 hours.
How long is the New Jersey Defensive Driving Course?
The New Jersey Defensive Driving Course is 6 hours.
Can I log on and off the course?
Yes, you can log on and off the course at any moment. The program will save your information where you last left off.
When will I receive my certificate?
You will receive your certificate via your shipping method selection, after you have completed the course.
Can I have my certificate emailed?
Can I work on my course on the weekends?
Yes, you can work on your course 24/7.
How do I know if I have passed the course?
Once you complete the course, you will receive a message that you have completed and passed the course.
Why can't I advance to the next chapter?
The time requirement in each chapter must be met before you can proceed to the next chapter.
Is there a final exam?
There is a final exam for the 4 hour BDI, 4 hour FTD, and the 8 hour course.
Is my completion reported to the DMV?
Yes, the 4 hour BDI, the 4 hour FTD and the 12 hour course completions are reported to the FLDMV.
The New York 6 hour Defensive Driving course is reported to the NYDMV.
Is my completion reported to the Secretary of State Office?
Yes. We have a reporting department that will report your completion to the State of Michigan.
Is my completion reported to the Clerk of Courts?
No, we do not report your completion to the Clerk of Courts.
Is this compatible with my mobile device?
Yes, all of our courses are mobile friendly.
Can you send the certificate to the court?
No, you will need to turn in your certificate to the Clerk of Courts in the county where you received your citation.
How do I change my citation number?
You will need to call us during our business hours, Monday to Friday, from 9AM to 5PM.
How do I go back and change some of my answers?
You can change your answers by logging back into your account and going to the Table of Contents.
The promo code did not work. What should I do?
If the promo code was not applied correctly and you have already made the payment, the discount cannot be given after the payment has been processed.
I completed my course and I have not received my certificate.
If you have not received your certificate, please give us a call during our normal business hours, Monday to Friday, from 9AM to 5PM.
What if I forgot my login information?
If you forgot your login information, you can refer back to the email you received upon registering for the course and you can also reset your password, by clicking on ‘reset ‘password on the login page.
How can I go back to a previous chapter to review?
You can go back to a previous chapter by clicking on the Table of Contents on the left hand side.
How long does my electronic certification take to get to the clerk of court?
Once you have completed the course and have filled in all registration questions, your certificate will be electronically sent immediately.
If I take the permit test once and fail do I have to pay to do it again?
Yes, if you fail, the permit test there is a retake fee that has to be paid. The retake fee is $34.95.
Everything is showing complete now. When do I get my certificate?
You will receive your certificate via your shipping method selection.
How do I restart the course?
You can go back to previous sections by going to the Table of Contents.
I have received my certificate of enrollment. When should I be looking for my certificate of completion?
Once you have completed your course. Your course will be reviewed within 24-48 hours. If no corrections are needed, your certificate will be processed and you will receive your certificate via the shipping method you selected.
What course do I need to take?
If you are unsure of what course you need to register for, please contact our office at 1-800-800-7121 during business hours Monday to Friday, 9AM to 5PM.
27-year history of commitment to driver safety
For almost 3 decades, ASI has provided straightforward and effective educational programs to increase driver safety and reduce auto accident fatalities. We believe education can save lives, so everything we do is focused on this principal.
Courses developed by a certified accident investigator and driving instructor
Bart Cassidy, founder and educational designer for ASI, has over 30 years of experience in analyzing auto collisions. He understands the factors that cause accidents, but also what could have been done to prevent them. With certifications from Northwestern University and the National Safety Council, Bart’s knowledge and expertise is unparalleled in the traffic school industry.
99.1 percent success rate as assessed by FLHSMV
ASI’s courses have been proven effective by state and local regulators Our success rate indicates the percent of students who complete a course that will never have another infraction. We pride ourselves on NOT having repeat customers.
ASI has been a leading provider in Driver Education and Traffic Safety Courses since 1992. Our courses have been studied, proven effective, and approved by the DMV.
Lowest Price Guaranteed
American Safety Institute is happy to offer you the best prices in the industry with no hidden fees. Just call or message us on our live chat, and we will match any competitor’s price.
Live Customer Support
Speak to a real person today. Our agents are here to help make sure you complete your course successfully!
What do our graduates think of their ASI experience?
Our students not only become safer drivers, they enjoy a time-tested instructional model and a rewarding online learning experience as well.
This course was well constructed and informative. I had to call customer service on 2 occasions and that experience was as good or even better than the course.
I liked that you can see the disclaimer before you make a purchase, so there is no misunderstanding, and there are no hidden fees. I took the First Time Driver Course online, and it was very easy to do.
This course was very easy to access, understand, and very flexible if you have a busy schedule. I would recommend this company if you need any driving courses!
Professional, courteous, and the online class was very user friendly. Simply put...life savers!