fbpx

Frequently Asked Questions

The following frequently asked questions should help find the answers you need to get started!

How long is the course?

The length of each course is determined by the state requirements.

Choose your state: Alaska, California, Colorado, Delaware, Florida, Georgia, Illinois, Michigan, Minnesota, Missouri, New Jersey, New York, Ohio, Oregon, Tennessee, Texas, Wisconsin

 

Can I stop the course and log back in later?

Yes, you can log on and off the course at any moment. The program will save your information where you last left off.

Can I work on my course on the weekends?

Yes, you can work on your course 24/7.

How do I know if I have passed the course?

Once you complete the course, you will receive a Congratulations message and an email confirmation for completing the course.

Why can't I advance to the next chapter?

The time requirement in each chapter must be met before you can proceed to the next chapter.

 
Is there a final exam?

Select your specific course for exam details.

Choose your state: Florida, New York, Michigan, New Jersey

Is this compatible with my mobile device?

Yes, all of our courses are mobile friendly.

When and how will my certificate/course completion be received?

That varies, select your specific course for the details.

Choose your state: Florida, New York, Michigan, New Jersey

How do I change my citation number?

You will need to call us during our business hours, Monday to Friday, from 9AM to 5PM.

What if I forgot my login information?

If you forgot your login information, you can refer back to the email you received upon registering for the course and you can also reset your password, by clicking on ‘reset ‘password on the login page.

What course do I need to take?

If you are unsure of what course you need to register for, please contact our office at 1-800-800-7121 during business hours Monday to Friday, 9AM to 5PM.

Is there an audio read-along for the course?

Yes. We offer an audio read-along add-on for all of ASI’s courses.

30-year history of commitment to driver safety

For 3 decades, ASI has provided straightforward and effective educational programs to increase driver safety and reduce auto accident fatalities. We believe education can save lives, so everything we do is focused on this principal.

Courses developed by a certified accident investigator and driving instructor

Bart Cassidy, founder and educational designer for ASI, has over 30 years of experience in analyzing auto collisions. He understands the factors that cause accidents, but also what could have been done to prevent them. With certifications from Northwestern University and the National Safety Council, Bart’s knowledge and expertise is unparalleled in the traffic school industry. 

99.1 percent success rate as assessed by FLHSMV

ASI’s courses have been proven effective by state and local regulators Our  success rate indicates the percent of students who complete a course that will never have another infraction. We pride ourselves on NOT having repeat customers.

State Approved

ASI has been a leading provider in Driver Education and Traffic Safety Courses since 1992. Our courses have been studied, proven effective, and approved by the DMV.

Lowest Price Guaranteed

American Safety Institute is happy to offer you the best prices in the industry with no hidden fees. Just call or message us on our live chat, and we will match any competitor’s price.

Live Customer Support

Speak to a real person today. Our agents are here to help make sure you complete your course successfully!

What do our graduates think of their ASI experience?

Our students not only become safer drivers, they enjoy a time-tested instructional model and a rewarding online learning experience as well.

Cory B

Cory B

This course was well constructed and informative. I had to call customer service on 2 occasions and that experience was as good or even better than the course.

Jasmine Molina

Jasmine Molina

I liked that you can see the disclaimer before you make a purchase, so there is no misunderstanding, and there are no hidden fees. I took the First Time Driver Course online, and it was very easy to do.

Scott Long

Scott Long

This course was very easy to access, understand, and very flexible if you have a busy schedule. I would recommend this company if you need any driving courses!

Stacey Wilson

Stacey Wilson

Professional, courteous, and the online class was very user friendly. Simply put...life savers!

footer icon price

Price Match Guarantee

We are happy to offer you the best price in the industry with no hidden fees. We are so committed to your safety and making the roadways safer, we promise to match any competitor’s price. Just ask!
footer icon support

Best Customer Support

Speak to a real person over the phone or live chat. Successfully complete the course while making this a great learning experience. Our knowledgeable staff are here to help you. We’re a phone call away!

Message Our Team

Do you have a question, or want to give us some feedback? Fill out the form below to get in touch with us!