Frequently Asked Questions
I do not have my citation number?
You must provide a citation number in order to get your certificate of completion as this is required by the Florida DHSMV. We have listed below the contact information to call DHSMV and get your citation number:
DHSMV Customer Service Center
Customer Service Center representatives are available to assist you Monday – Friday,
7 a.m. – 5:45 p.m., (EST). Please be prepared to provide your driver license number, Social Security number or title or Vehicle Identification Number to the automated system. The Customer Service Center has a high call volume between 11:30 a.m. and 2 p.m. Consider calling at other times of day for a faster response time.
How and when do I get the enrollment form/certificate?
After you have successfully registered and paid for the course we will send your enrollment form/certificate to you. You can provide this enrollment certificate to get your license back temporarily. However, you must complete the entire course to receive your certificate of completion.
Are you Florida DMV approved?
Yes. We are an approved provider with the Florida DHSMV.
How do I get started?
Just click the Register link to sign up. Then you can start taking the course when you are ready.The sign up process only takes a few minutes.
Can I log on and off the program?
Yes. You can log on and off anytime and the program will always save your time. You can just log back in with your user id to continue taking the course.
Do I have to take the entire course at one time?
No. You can log on and off the program and your time will always be saved. Just log back in with your user id that you created when registering for the course.